Your Privacy Matters: At Brixx Media LLC, we respect your right to privacy and control over your personal data. This page provides clear instructions on how to request deletion of your personal information from our systems.
Overview
Under various privacy laws including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable regulations, you have the right to request deletion of your personal data that we have collected and stored.
This page outlines:
- What data we collect and store
- How to submit a data deletion request
- What happens when you request data deletion
- Timelines for processing deletion requests
- Data we may retain for legal reasons
What Data We Collect
Brixx Media may collect and store the following types of personal information:
Contact Information
- Name
- Email address
- Phone number
- Company name
- Business address
Business Information
- Industry type
- Marketing budget
- Business requirements
- Campaign preferences
Technical Data
- IP address
- Browser information
- Device information
- Cookie data
Interaction Data
- Website visits
- Form submissions
- Email communications
- Ad interactions
Who Can Request Data Deletion?
You can request data deletion if you:
- Visited our website and interacted with our forms
- Subscribed to our newsletter or marketing communications
- Engaged with our advertisements on Facebook, Google, TikTok, or other platforms
- Used our services as a client
- Communicated with us via email, phone, or other channels
- Created an account or profile with us
How to Submit a Data Deletion Request
We provide multiple convenient methods to submit your data deletion request:
1Email Request (Recommended)
Send an email to: privacy@brixx.media
Include the following information:
- Subject line: "Data Deletion Request"
- Your full name
- Email address(es) associated with our services
- Phone number (if you provided one)
- Description of your interaction with Brixx Media
- Any account or reference numbers (if applicable)
2Written Request by Mail
Send a written request to:
Brixx Media LLC
Attn: Privacy & Data Protection
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
United States
Include all the information listed above in the email method.
3Facebook App Data Deletion
If you interacted with us through Facebook:
- Go to your Facebook Settings & Privacy
- Click on Settings → Apps and Websites
- Find "Brixx Media" in your apps list
- Click "Remove" to disconnect the app
- Then submit a deletion request using Method 1 or 2 above
Online Data Deletion Request Form
You can also submit your request using the form below:
Verification Process
To protect your privacy and prevent unauthorized deletion requests, we need to verify your identity before processing any deletion request.
Verification Steps:
- Email Verification: We will send a confirmation email to the address you provided
- Identity Confirmation: You may need to provide additional information to verify you are the data owner
- Security Check: For sensitive accounts, we may require additional verification steps
This process helps ensure that only authorized individuals can request deletion of personal data.
Data Deletion Timeline
Processing Timeline
- Acknowledgment: Within 2 business days of receiving your request
- Verification: 2-5 business days to verify your identity
- Processing: 15-30 days to complete deletion from active systems
- Confirmation: You will receive email confirmation once deletion is complete
Total Timeline: Most requests are completed within 30 days, as required by GDPR and CCPA regulations.
What Gets Deleted
When you request data deletion, we will remove:
- Your contact information (name, email, phone, address)
- Account information and login credentials
- Communication history (emails, messages)
- Marketing preferences and subscription data
- Website interaction data and analytics
- Form submissions and inquiries
- Advertising interaction data (where technically feasible)
- Cookie and tracking data
Data We May Retain
In certain circumstances, we may be required or permitted to retain some information for legal, regulatory, or operational reasons:
Legal Requirements
- Financial Records: Transaction records required for tax compliance (typically 7 years)
- Legal Holds: Data subject to litigation, investigation, or legal proceedings
- Regulatory Compliance: Information required by advertising platform policies or regulations
- Fraud Prevention: Records needed to prevent fraud or abuse
Technical Limitations
- Backup Systems: Data in backup systems will be deleted per normal backup rotation cycles (typically 90 days)
- Third-Party Platforms: Data stored on advertising platforms (Facebook, Google, etc.) is subject to their deletion policies
- Aggregated Data: De-identified or aggregated data that cannot be attributed to you personally
Third-Party Data Deletion
If you interacted with our advertisements on third-party platforms, you may also want to request deletion from those platforms directly:
Note: We have no control over third-party platform deletion processes. You must submit separate requests to each platform.
Effect of Data Deletion
Once your data is deleted:
- You will no longer receive marketing communications from us
- We will not be able to provide you with services or support
- Your account (if any) will be permanently closed
- We will not be able to identify you if you contact us in the future
- Any active service agreements may be terminated
- We will not have records of past transactions or interactions
Important: Data deletion is permanent and cannot be undone. Please ensure you want to proceed before submitting your request.
Alternative Options
If you don't want full data deletion, consider these alternatives:
- Unsubscribe: Opt-out of marketing emails without deleting all data
- Update Information: Correct or update your personal information
- Data Export: Request a copy of your data before deletion
- Restrict Processing: Ask us to stop using your data for certain purposes
Questions or Issues?
If you have questions about data deletion or encounter any issues with your request, please contact us:
Your Rights
In addition to data deletion, you have other privacy rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Object: Object to certain processing activities
- Right to Restriction: Request restricted processing of your data
- Right to Portability: Receive your data in a portable format
- Right to Withdraw Consent: Withdraw previously given consent
For more information about your privacy rights, please see our Privacy Policy.
Complaint or Concern?
If you're not satisfied with how we handle your data deletion request, you have the right to file a complaint with your local data protection authority:
- EU Residents: Contact your national Data Protection Authority
- UK Residents: Information Commissioner's Office (ICO)
- California Residents: California Attorney General's Office
- Other US Residents: Federal Trade Commission (FTC)
Commitment to Privacy: Brixx Media LLC is committed to protecting your privacy rights and handling all data deletion requests promptly and professionally. Your data, your choice.
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